/* =========================================================
   NaggyBoss — site styles
   Layout concept: a kitchen "ticket rail" — an operations tool
   with mono ticket labels, left-aligned headlines, and one
   deep-teal band for the flagship shift enforcer.
   ========================================================= */

@font-face { font-family: "Bricolage Grotesque"; src: url("fonts/bricolage-grotesque-latin-700-normal.woff2") format("woff2"); font-weight: 700; font-style: normal; font-display: swap; }
@font-face { font-family: "Bricolage Grotesque"; src: url("fonts/bricolage-grotesque-latin-800-normal.woff2") format("woff2"); font-weight: 800; font-style: normal; font-display: swap; }
@font-face { font-family: "Instrument Sans"; src: url("fonts/instrument-sans-latin-400-normal.woff2") format("woff2"); font-weight: 400; font-style: normal; font-display: swap; }
@font-face { font-family: "Instrument Sans"; src: url("fonts/instrument-sans-latin-500-normal.woff2") format("woff2"); font-weight: 500; font-style: normal; font-display: swap; }
@font-face { font-family: "Instrument Sans"; src: url("fonts/instrument-sans-latin-600-normal.woff2") format("woff2"); font-weight: 600; font-style: normal; font-display: swap; }
@font-face { font-family: "Instrument Sans"; src: url("fonts/instrument-sans-latin-700-normal.woff2") format("woff2"); font-weight: 700; font-style: normal; font-display: swap; }
@font-face { font-family: "JetBrains Mono"; src: url("fonts/jetbrains-mono-latin-400-normal.woff2") format("woff2"); font-weight: 400; font-style: normal; font-display: swap; }
@font-face { font-family: "JetBrains Mono"; src: url("fonts/jetbrains-mono-latin-600-normal.woff2") format("woff2"); font-weight: 600; font-style: normal; font-display: swap; }

:root {
  /* Color — warm "flour and kraft" neutrals, one deep-teal accent */
  --bg: #FAF7F1;          /* page */
  --surface: #FFFFFF;     /* cards, phone screen */
  --panel: #F0E6D6;       /* kraft-paper bands */
  --ink: #1D2321;         /* text, green-biased charcoal */
  --muted: #565D58;       /* secondary text */
  --line: #E1D6C4;        /* hairlines */
  --accent: #0B5D5B;      /* deep teal */
  --accent-hover: #084A48;
  --on-accent: #F6FBF9;
  --accent-soft: #D9EBE6;
  --accent-text: #0A5452;
  /* status badges (semantic, separate from accent) */
  --live-bg: #D9EBE6;  --live-fg: #0A4F4D;  --live-dot: #11806F;
  --soon-bg: #FBE8C6;  --soon-fg: #7A4A00;  --soon-dot: #C98200;
  --warn: #A1361C;     /* "No" answers */
  /* flagship band */
  --flag-bg: #0B4F4C;
  --flag-ink: #F5F0E6;
  --flag-muted: #BFD6D0;
  --flag-line: rgba(245, 240, 230, 0.18);
  --flag-card: #0E5D59;
  /* phone */
  --bubble-in: #EFE8DC;
  --bubble-out: #0B5D5B;
  --bubble-out-ink: #F6FBF9;
  --shadow: 0 1px 2px rgba(40, 30, 10, 0.06), 0 12px 32px -12px rgba(40, 30, 10, 0.22);

  /* Type */
  --font-display: "Bricolage Grotesque", "Avenir Next", "Segoe UI", system-ui, sans-serif;
  --font-body: "Instrument Sans", "Helvetica Neue", "Segoe UI", system-ui, sans-serif;
  --font-mono: "JetBrains Mono", ui-monospace, "SFMono-Regular", Menlo, Consolas, monospace;
  --step--1: 0.875rem;
  --step-0: 1.0625rem;
  --step-1: 1.25rem;
  --step-2: clamp(1.5rem, 1.2rem + 1.2vw, 1.875rem);
  --step-3: clamp(2rem, 1.4rem + 2.6vw, 3rem);
  --step-4: clamp(2.5rem, 1.6rem + 4.2vw, 4.5rem);

  --radius: 14px;
  --wrap: 1140px;
  color-scheme: light;
}

@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --bg: #121816; --surface: #1A2220; --panel: #1E2724; --ink: #ECE6DA; --muted: #A9B0AA; --line: #2F3A36;
    --accent: #4DB5A9; --accent-hover: #6CC8BD; --on-accent: #082220; --accent-soft: #173A36; --accent-text: #7ED0C5;
    --live-bg: #173A36; --live-fg: #9FE0D6; --live-dot: #4DB5A9;
    --soon-bg: #3A2C12; --soon-fg: #F2C774; --soon-dot: #E0A33A;
    --warn: #F08B6C;
    --flag-bg: #0A2D2B; --flag-ink: #F1ECE2; --flag-muted: #A7C4BE; --flag-line: rgba(241, 236, 226, 0.14); --flag-card: #0F3B38;
    --bubble-in: #26302D; --bubble-out: #2E8F84; --bubble-out-ink: #F4FBF9;
    --shadow: 0 1px 2px rgba(0, 0, 0, 0.4), 0 16px 36px -14px rgba(0, 0, 0, 0.7);
    color-scheme: dark;
  }
}
:root[data-theme="dark"] {
  --bg: #121816; --surface: #1A2220; --panel: #1E2724; --ink: #ECE6DA; --muted: #A9B0AA; --line: #2F3A36;
  --accent: #4DB5A9; --accent-hover: #6CC8BD; --on-accent: #082220; --accent-soft: #173A36; --accent-text: #7ED0C5;
  --live-bg: #173A36; --live-fg: #9FE0D6; --live-dot: #4DB5A9;
  --soon-bg: #3A2C12; --soon-fg: #F2C774; --soon-dot: #E0A33A;
  --warn: #F08B6C;
  --flag-bg: #0A2D2B; --flag-ink: #F1ECE2; --flag-muted: #A7C4BE; --flag-line: rgba(241, 236, 226, 0.14); --flag-card: #0F3B38;
  --bubble-in: #26302D; --bubble-out: #2E8F84; --bubble-out-ink: #F4FBF9;
  --shadow: 0 1px 2px rgba(0, 0, 0, 0.4), 0 16px 36px -14px rgba(0, 0, 0, 0.7);
  color-scheme: dark;
}

/* ---------- base ---------- */
*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; scroll-behavior: smooth; scroll-padding-top: 80px; }
body {
  margin: 0;
  background: var(--bg);
  color: var(--ink);
  font-family: var(--font-body);
  font-size: var(--step-0);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
  overflow-x: hidden;
}
img, svg { max-width: 100%; }
a { color: var(--accent-text); text-underline-offset: 3px; }
a:hover { color: var(--accent-hover); }
:focus-visible { outline: 3px solid var(--accent); outline-offset: 3px; border-radius: 6px; }
h1, h2, h3 { font-family: var(--font-display); line-height: 1.05; letter-spacing: -0.02em; margin: 0; text-wrap: balance; }
h1 { font-size: var(--step-4); font-weight: 800; }
h2 { font-size: var(--step-3); font-weight: 800; }
h3 { font-size: var(--step-1); font-weight: 700; letter-spacing: -0.01em; line-height: 1.2; }
p { margin: 0; }
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; border: 0; }
.skip-link { position: absolute; left: 16px; top: -60px; z-index: 100; background: var(--accent); color: var(--on-accent); padding: 10px 16px; border-radius: 8px; font-weight: 600; }
.skip-link:focus { top: 12px; color: var(--on-accent); }

.wrap {
  width: 100%;
  max-width: var(--wrap);
  margin-inline: auto;
  padding-left: max(20px, env(safe-area-inset-left, 0px));
  padding-right: max(20px, env(safe-area-inset-right, 0px));
}
.section { padding-block: clamp(64px, 9vw, 120px); }
.band-kraft { background: var(--panel); }

.eyebrow {
  font-family: var(--font-mono);
  font-size: 0.78rem;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--accent-text);
  display: inline-flex;
  align-items: center;
  gap: 10px;
}
.eyebrow::before { content: ""; width: 18px; height: 2px; background: currentColor; }
.section-head { display: grid; gap: 16px; max-width: 46rem; margin-bottom: clamp(36px, 5vw, 56px); }
.section-head p { color: var(--muted); font-size: var(--step-1); line-height: 1.5; max-width: 40rem; }

/* ---------- buttons ---------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  min-height: 48px; padding: 12px 22px;
  border-radius: 999px; border: 2px solid transparent;
  font: 600 1rem/1 var(--font-body);
  text-decoration: none; cursor: pointer;
  transition: background-color .15s ease, color .15s ease, transform .15s ease, border-color .15s ease;
}
.btn:active { transform: translateY(1px); }
.btn-primary { background: var(--accent); color: var(--on-accent); }
.btn-primary:hover { background: var(--accent-hover); color: var(--on-accent); }
.btn-ghost { border-color: var(--ink); color: var(--ink); background: transparent; }
.btn-ghost:hover { background: var(--ink); color: var(--bg); }
.btn-row { display: flex; flex-wrap: wrap; gap: 12px; }

/* ---------- badges ---------- */
.badge {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 3px 10px 3px 8px; border-radius: 999px;
  font: 600 0.72rem/1.4 var(--font-mono); letter-spacing: 0.06em; text-transform: uppercase;
  white-space: nowrap;
}
.badge::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.badge-live { background: var(--live-bg); color: var(--live-fg); }
.badge-live::before { background: var(--live-dot); }
.badge-soon { background: var(--soon-bg); color: var(--soon-fg); }
.badge-soon::before { background: var(--soon-dot); }

/* ---------- header ---------- */
body::before { content: ""; position: fixed; inset: 0 0 auto; height: env(safe-area-inset-top, 0px); z-index: 10; background: var(--bg); }
.site-header {
  position: sticky; top: env(safe-area-inset-top, 0px); z-index: 20;
  background: color-mix(in srgb, var(--bg) 88%, transparent);
  backdrop-filter: saturate(1.4) blur(10px);
  -webkit-backdrop-filter: saturate(1.4) blur(10px);
  border-bottom: 1px solid var(--line);
}
.site-header .wrap { display: flex; align-items: center; justify-content: space-between; gap: 16px; min-height: 68px; }
.brand { display: inline-flex; align-items: center; gap: 10px; text-decoration: none; color: var(--ink); font: 800 1.25rem/1 var(--font-display); letter-spacing: -0.02em; }
.brand picture { display: flex; }
.brand img { width: 40px; height: 40px; }
.brand:hover { color: var(--ink); }
.nav { display: none; gap: 28px; }
.nav a { color: var(--ink); text-decoration: none; font-weight: 500; font-size: 0.97rem; }
.nav a:hover { color: var(--accent-text); text-decoration: underline; }
.site-header .btn { min-height: 42px; padding: 10px 18px; font-size: 0.95rem; }
@media (min-width: 900px) { .nav { display: flex; } }

/* ---------- hero ---------- */
.hero { padding-block: clamp(48px, 7vw, 96px) clamp(64px, 8vw, 112px); overflow: hidden; }
.hero .wrap { display: grid; gap: clamp(48px, 6vw, 72px); align-items: center; }
@media (min-width: 960px) { .hero .wrap { grid-template-columns: 1.15fr 0.85fr; } }
.hero-copy { display: grid; gap: 24px; min-width: 0; }
.hero h1 em { font-style: normal; color: var(--accent-text); }
.hero-sub { font-size: var(--step-1); color: var(--muted); max-width: 34rem; line-height: 1.5; }
.proof {
  display: flex; align-items: flex-start; gap: 10px;
  font-size: 0.95rem; color: var(--muted);
}
.proof svg { flex: none; color: var(--accent-text); margin-top: 2px; }
.proof strong { color: var(--ink); font-weight: 600; }

/* kitchen ticket */
.ticket-stage { display: flex; justify-content: center; min-width: 0; }
.ticket {
  position: relative;
  width: min(100%, 380px);
  background: var(--surface);
  color: var(--ink);
  border-radius: 6px;
  box-shadow: var(--shadow);
  padding: 30px 22px 22px;
  font-family: var(--font-mono);
  font-size: 0.82rem;
  line-height: 1.45;
  transform: rotate(1.6deg);
  margin: 0;
}
.ticket::before { /* the rail clip */
  content: ""; position: absolute; top: -12px; left: 50%; transform: translateX(-50%);
  width: 96px; height: 22px; border-radius: 4px;
  background: linear-gradient(var(--line), var(--line)) , var(--muted);
  background: var(--muted);
  opacity: .55;
}
.ticket::after { /* torn bottom edge */
  content: ""; position: absolute; left: 0; right: 0; bottom: -9px; height: 10px;
  background:
    linear-gradient(135deg, var(--surface) 50%, transparent 50%) 0 0 / 14px 10px repeat-x,
    linear-gradient(-135deg, var(--surface) 50%, transparent 50%) 0 0 / 14px 10px repeat-x;
}
.ticket-head { display: flex; justify-content: space-between; gap: 12px; padding-bottom: 12px; border-bottom: 2px dashed var(--line); }
.ticket-head b { font-weight: 600; letter-spacing: .06em; }
.ticket-head span { color: var(--muted); }
.ticket ol { list-style: none; margin: 0; padding: 0; }
.ticket li { display: grid; grid-template-columns: auto 1fr; gap: 4px 10px; padding: 12px 0; border-bottom: 1px dashed var(--line); }
.ticket li:last-child { border-bottom: 0; }
.prio {
  grid-row: span 2; align-self: start;
  font-weight: 600; font-size: 0.72rem;
  border: 1.5px solid var(--ink); border-radius: 4px; padding: 1px 5px; margin-top: 1px;
}
.ticket .task { font-family: var(--font-body); font-weight: 600; font-size: 0.95rem; color: var(--ink); }
.ans { display: flex; flex-wrap: wrap; gap: 6px 10px; align-items: center; color: var(--muted); }
.ans .yes, .ans .no, .ans .will {
  font-weight: 600; border-radius: 4px; padding: 0 6px;
}
.ans .yes { background: var(--live-bg); color: var(--live-fg); }
.ans .no { background: color-mix(in srgb, var(--warn) 16%, transparent); color: var(--warn); }
.ans .will { background: var(--soon-bg); color: var(--soon-fg); }
.ticket-foot { margin-top: 10px; padding-top: 12px; border-top: 2px dashed var(--line); display: flex; justify-content: space-between; color: var(--muted); }
.ticket-note { margin-top: 18px; font-family: var(--font-body); font-size: 0.8rem; color: var(--muted); text-align: center; }

/* ---------- problem ---------- */
.problems { display: grid; gap: 1px; background: var(--line); border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; }
@media (min-width: 720px) { .problems { grid-template-columns: 1fr 1fr; } }
.problem { background: var(--bg); padding: clamp(24px, 3vw, 36px); display: grid; gap: 10px; align-content: start; }
.band-kraft .problem { background: var(--panel); }
.problem .tag { font: 600 0.75rem/1 var(--font-mono); letter-spacing: .1em; text-transform: uppercase; color: var(--muted); }
.problem h3 { font-size: var(--step-2); }
.problem p { color: var(--muted); max-width: 32rem; }
.problem-resolve { margin-top: clamp(32px, 4vw, 48px); font: 700 var(--step-2)/1.2 var(--font-display); letter-spacing: -0.015em; max-width: 44rem; text-wrap: balance; }
.problem-resolve span { color: var(--accent-text); }

/* ---------- crew ---------- */
.crew-grid { display: grid; gap: 16px; }
@media (min-width: 680px) { .crew-grid { grid-template-columns: repeat(2, 1fr); } }
@media (min-width: 1020px) { .crew-grid { grid-template-columns: repeat(3, 1fr); } }
.agent {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 24px;
  display: grid;
  grid-template-rows: auto auto 1fr auto;
  gap: 12px;
  min-width: 0;
}
.agent-top { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.agent-icon { width: 44px; height: 44px; border-radius: 12px; display: grid; place-items: center; background: var(--accent-soft); color: var(--accent-text); flex: none; }
.agent-icon svg { width: 24px; height: 24px; }
.agent h3 small { display: block; font: 500 0.95rem/1.3 var(--font-body); color: var(--muted); letter-spacing: 0; margin-top: 4px; }
.agent p { color: var(--muted); font-size: 0.98rem; }
.agent .rule {
  font: 500 0.78rem/1.45 var(--font-mono); color: var(--ink);
  border-top: 1px dashed var(--line); padding-top: 12px;
}
.agent .rule b { color: var(--accent-text); font-weight: 600; }
.agent-flag {
  grid-column: 1 / -1;
  background: var(--flag-bg); color: var(--flag-ink); border-color: transparent;
  grid-template-rows: none;
  align-items: center;
  gap: 20px;
}
@media (min-width: 760px) { .agent-flag { grid-template-columns: auto 1fr auto; } }
.agent-flag .agent-icon { background: var(--flag-card); color: var(--flag-ink); width: 56px; height: 56px; }
.agent-flag h3 { font-size: var(--step-2); }
.agent-flag h3 small, .agent-flag p { color: var(--flag-muted); }
.agent-flag .btn { background: var(--flag-ink); color: var(--flag-bg); }
.agent-flag .btn:hover { background: var(--surface); color: var(--ink); }
.agent-flag-copy { display: grid; gap: 8px; min-width: 0; }
.agent-flag-copy .badge { justify-self: start; }

/* ---------- flagship: NaggyBoss ---------- */
.flagship { background: var(--flag-bg); color: var(--flag-ink); }
.flagship .eyebrow { color: var(--flag-muted); }
.flagship .section-head p { color: var(--flag-muted); }
.flagship a { color: var(--flag-ink); }
.flag-tagline { font: 700 var(--step-1)/1.3 var(--font-display); color: var(--flag-ink); }
.story { display: grid; gap: clamp(40px, 6vw, 72px); align-items: start; }
@media (min-width: 980px) { .story { grid-template-columns: minmax(0, 1fr) 380px; } }
.story-col { min-width: 0; }
.day-label { font: 600 0.78rem/1 var(--font-mono); letter-spacing: .12em; text-transform: uppercase; color: var(--flag-muted); margin: 0 0 18px; }
.day-label:not(:first-child) { margin-top: 44px; }
.timeline { list-style: none; margin: 0; padding: 0; position: relative; }
.timeline::before { content: ""; position: absolute; left: 7px; top: 8px; bottom: 8px; width: 2px; background: var(--flag-line); }
.timeline li { position: relative; padding: 0 0 26px 40px; display: grid; gap: 6px; }
.timeline li:last-child { padding-bottom: 0; }
.timeline li::before {
  content: ""; position: absolute; left: 0; top: 6px; width: 16px; height: 16px; border-radius: 50%;
  background: var(--flag-bg); border: 3px solid var(--flag-ink);
}
.timeline time, .timeline .when { font: 600 0.8rem/1 var(--font-mono); color: var(--flag-muted); letter-spacing: .04em; }
.timeline h3 { font-size: 1.2rem; color: var(--flag-ink); }
.timeline p { color: var(--flag-muted); max-width: 36rem; }
.chips { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 4px; }
.chip {
  font: 600 0.78rem/1 var(--font-mono); padding: 7px 10px; border-radius: 6px;
  border: 1.5px solid var(--flag-line); color: var(--flag-ink); background: transparent;
}
.chip-yes { background: #D9EBE6; color: #0A4F4D; border-color: transparent; }
.chip-no { background: #F7D9CF; color: #8A2A12; border-color: transparent; }
.chip-will { background: #FBE8C6; color: #7A4A00; border-color: transparent; }

/* phone */
.phone-col { display: grid; gap: 16px; justify-items: center; }
@media (min-width: 980px) { .phone-col { position: sticky; top: calc(env(safe-area-inset-top, 0px) + 92px); } }
.phone-tabs { display: flex; flex-wrap: wrap; gap: 4px; justify-content: center; padding: 5px; border-radius: 22px; background: var(--flag-card); }
.phone-tabs button {
  font: 600 0.85rem/1 var(--font-body); color: var(--flag-ink);
  background: transparent; border: 0; border-radius: 999px; padding: 10px 12px; cursor: pointer; min-height: 38px; white-space: nowrap;
}
.phone-tabs button[aria-selected="true"] { background: var(--flag-ink); color: var(--flag-bg); }
.phone {
  width: min(100%, 340px);
  border-radius: 44px;
  padding: 12px;
  background: #121615;
  box-shadow: 0 30px 60px -25px rgba(0, 0, 0, 0.6), inset 0 0 0 2px #2B3331;
}
.phone-screen {
  border-radius: 34px; overflow: hidden;
  background: var(--surface); color: var(--ink);
  height: 620px; display: flex; flex-direction: column;
}
.phone-bar { display: flex; justify-content: space-between; align-items: center; padding: 14px 24px 6px; font: 600 0.75rem/1 var(--font-body); }
.phone-bar .notch { width: 84px; height: 22px; background: #121615; border-radius: 999px; }
.phone-contact { text-align: center; padding: 6px 12px 12px; border-bottom: 1px solid var(--line); display: grid; justify-items: center; gap: 4px; }
.phone-contact img { width: 44px; height: 44px; display: block; }
.phone-contact b { font-size: 0.82rem; }
.phone-contact span { font-size: 0.7rem; color: var(--muted); }
.thread { flex: 1; overflow-y: auto; padding: 14px 12px 18px; display: flex; flex-direction: column; gap: 8px; font-size: 0.86rem; line-height: 1.4; }
.thread[hidden] { display: none !important; }
.stamp { align-self: center; font: 500 0.68rem/1 var(--font-mono); color: var(--muted); margin: 6px 0 2px; }
.msg { max-width: 82%; padding: 9px 12px; border-radius: 18px; overflow-wrap: anywhere; }
.msg.in { align-self: flex-start; background: var(--bubble-in); border-bottom-left-radius: 6px; }
.msg.out { align-self: flex-end; background: var(--bubble-out); color: var(--bubble-out-ink); border-bottom-right-radius: 6px; }
.msg .link { display: block; margin-top: 6px; font-weight: 600; color: var(--accent-text); text-decoration: underline; text-underline-offset: 2px; }
.msg-card {
  align-self: flex-start; max-width: 88%; background: var(--surface); border: 1px solid var(--line);
  border-radius: 14px; padding: 10px 12px; display: grid; gap: 8px; font-size: 0.8rem;
}
.msg-card .row { display: flex; gap: 6px; flex-wrap: wrap; }
.msg-card .pill { font: 600 0.72rem/1 var(--font-mono); padding: 6px 8px; border-radius: 6px; border: 1px solid var(--line); }
.msg-card .pill.sel-yes { background: var(--live-bg); color: var(--live-fg); border-color: transparent; }
.msg-card .pill.sel-no { background: color-mix(in srgb, var(--warn) 16%, transparent); color: var(--warn); border-color: transparent; }
.phone-caption { font-size: 0.82rem; color: var(--flag-muted); text-align: center; max-width: 320px; }

/* owner controls */
.controls { display: grid; gap: 16px; margin-top: clamp(48px, 6vw, 72px); }
@media (min-width: 820px) { .controls { grid-template-columns: 1.25fr 1fr; } }
.control-card { background: var(--flag-card); border-radius: var(--radius); padding: clamp(22px, 3vw, 32px); display: grid; gap: 14px; align-content: start; min-width: 0; }
.control-card h3 { font-size: var(--step-1); color: var(--flag-ink); }
.control-card p { color: var(--flag-muted); }
.prio-table { width: 100%; border-collapse: collapse; font-size: 0.95rem; }
.prio-table th, .prio-table td { text-align: left; padding: 10px 8px; border-top: 1px solid var(--flag-line); vertical-align: top; }
.prio-table th { font: 600 0.72rem/1.2 var(--font-mono); letter-spacing: .08em; text-transform: uppercase; color: var(--flag-muted); border-top: 0; }
.prio-table td:first-child { font: 600 0.9rem/1.3 var(--font-mono); white-space: nowrap; }
.prio-table td { color: var(--flag-ink); }
.list-dims { display: flex; flex-wrap: wrap; gap: 8px; }
.score-split { display: grid; gap: 10px; }
.score-split div { display: grid; grid-template-columns: 92px 1fr; gap: 12px; padding-top: 10px; border-top: 1px solid var(--flag-line); color: var(--flag-ink); }
.score-split b { font: 600 0.78rem/1.6 var(--font-mono); text-transform: uppercase; letter-spacing: .08em; color: var(--flag-muted); }

/* ---------- staff portal ---------- */
.portal { display: grid; gap: clamp(40px, 6vw, 64px); align-items: center; }
@media (min-width: 960px) { .portal { grid-template-columns: 1fr 1.05fr; } }
.portal-copy { display: grid; gap: 20px; min-width: 0; }
.portal-copy .section-head { margin-bottom: 0; }
.feature-list { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
@media (min-width: 560px) { .feature-list { grid-template-columns: 1fr 1fr; } }
.feature-list li { display: flex; gap: 10px; align-items: flex-start; }
.feature-list svg { flex: none; margin-top: 4px; color: var(--accent-text); }
.roles { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; color: var(--muted); font-size: 0.95rem; }
.role { font: 600 0.75rem/1 var(--font-mono); padding: 6px 10px; border-radius: 6px; background: var(--surface); border: 1px solid var(--line); color: var(--ink); }

.portal-mock { margin: 0; background: var(--surface); border: 1px solid var(--line); border-radius: 18px; box-shadow: var(--shadow); overflow: hidden; min-width: 0; }
.pm-top { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 14px 18px; border-bottom: 1px solid var(--line); }
.pm-top b { font: 700 1rem/1 var(--font-display); }
.pm-top span { font: 500 0.75rem/1 var(--font-mono); color: var(--muted); }
.pm-body { display: grid; gap: 1px; background: var(--line); }
@media (min-width: 560px) { .pm-body { grid-template-columns: 1.2fr 1fr; } }
.pm-panel { background: var(--surface); padding: 16px 18px; display: grid; gap: 10px; align-content: start; }
.pm-panel h4 { margin: 0; font: 600 0.72rem/1 var(--font-mono); letter-spacing: .1em; text-transform: uppercase; color: var(--muted); }
.pm-row { display: flex; align-items: center; gap: 10px; font-size: 0.9rem; }
.pm-row .av { width: 28px; height: 28px; border-radius: 50%; display: grid; place-items: center; font: 700 0.72rem/1 var(--font-body); background: var(--accent-soft); color: var(--accent-text); flex: none; }
.pm-row .meta { margin-left: auto; white-space: nowrap; font: 500 0.75rem/1 var(--font-mono); color: var(--muted); font-variant-numeric: tabular-nums; }
.pm-tiles { grid-column: 1 / -1; background: var(--surface); padding: 16px 18px; display: flex; flex-wrap: wrap; gap: 8px; }
.pm-tiles span { font-size: 0.85rem; font-weight: 600; padding: 8px 12px; border-radius: 10px; background: var(--panel); }
.pm-note { padding: 10px 18px; font-size: 0.75rem; color: var(--muted); border-top: 1px solid var(--line); }

/* ---------- connect diagram ---------- */
.flow-figure { margin: 0; }
.flow-svg { display: none; width: 100%; height: auto; overflow: visible; }
.flow-svg .f-surface { fill: var(--surface); }
.flow-svg .f-bg { fill: var(--bg); }
.flow-svg .f-accent { fill: var(--accent); }
.flow-svg .f-soft { fill: var(--accent-soft); }
.flow-svg .f-ink { fill: var(--ink); }
.flow-svg .s-ink { stroke: var(--ink); stroke-width: 1.6; fill: none; }
.flow-svg rect.s-ink { fill: var(--surface); }
.flow-svg rect.f-accent.s-accent { fill: var(--accent); }
.flow-svg .s-accent { stroke: var(--accent); stroke-width: 2; }
.flow-svg .s-muted { stroke: var(--muted); stroke-width: 1.4; }
.flow-svg .dashed { stroke-dasharray: 6 5; }
.flow-svg text { fill: var(--ink); }
.flow-svg .t-k { font: 600 11px var(--font-mono); letter-spacing: .1em; fill: var(--accent-text); }
.flow-svg .t-title { font: 700 17px var(--font-display); letter-spacing: -0.01em; }
.flow-svg .t-sub { font: 400 12.5px var(--font-body); fill: var(--muted); }
.flow-svg .t-body { font: 400 14px var(--font-body); }
.flow-svg .t-body .b { font-weight: 700; }
.flow-svg .t-loop { font: 600 12px var(--font-mono); fill: var(--accent-text); }
.flow-svg .on { fill: var(--on-accent); }
.flow-svg .t-k.on { fill: var(--on-accent); opacity: .85; }

.flow-list { list-style: none; margin: 0; padding: 0; display: grid; gap: 30px; }
.fl-node {
  position: relative; background: var(--surface); border: 1.5px solid var(--ink); border-radius: 12px;
  padding: 14px 16px; display: grid; gap: 3px; min-width: 0;
}
.fl-node:not(:nth-last-child(2))::after { /* arrow down to the next node */
  content: "↓"; position: absolute; left: 50%; bottom: -29px; transform: translateX(-50%);
  font: 600 20px/28px var(--font-body); color: var(--ink);
}
.fl-node .k { font: 600 0.7rem/1.2 var(--font-mono); letter-spacing: .1em; text-transform: uppercase; color: var(--accent-text); }
.fl-node b { font: 700 1.1rem/1.2 var(--font-display); }
.fl-node > span:last-of-type { color: var(--muted); font-size: 0.92rem; }
.fl-accent { background: var(--accent); border-color: var(--accent); }
.fl-accent > .k, .fl-accent > b, .fl-accent > span { color: var(--on-accent) !important; }
.fl-side { list-style: none; margin: 10px 0 0; padding: 0; display: grid; gap: 8px; }
.fl-side li { background: var(--surface); color: var(--ink); border-radius: 8px; padding: 10px 12px; font-size: 0.9rem; line-height: 1.45; }
.fl-side li b { font: 700 0.95rem/1.3 var(--font-body); color: var(--accent-text); }
.fl-loop { padding: 14px 16px; border-radius: 12px; background: var(--accent-soft); color: var(--accent-text); font: 600 0.85rem/1.45 var(--font-mono); }
@media (min-width: 900px) {
  .flow-svg { display: block; }
  .flow-list { display: none; }
}

/* ---------- origin ---------- */
.origin { display: grid; gap: clamp(32px, 5vw, 64px); align-items: start; }
@media (min-width: 900px) { .origin { grid-template-columns: 0.9fr 1.1fr; } }
.origin-copy { display: grid; gap: 18px; max-width: 38rem; min-width: 0; }
.origin-copy p { color: var(--muted); font-size: 1.05rem; }
.origin-copy p strong { color: var(--ink); }
.stamp-card {
  border: 2px solid var(--ink); border-radius: 12px; padding: 22px 24px;
  display: grid; gap: 10px; max-width: 26rem; background: var(--surface);
}
.stamp-card .k { font: 600 0.72rem/1 var(--font-mono); letter-spacing: .12em; text-transform: uppercase; color: var(--muted); }
.stamp-card b { font: 800 var(--step-2)/1.1 var(--font-display); letter-spacing: -0.02em; }
.stamp-card span { color: var(--muted); }

/* ---------- FAQ ---------- */
.faq { display: grid; gap: 0; max-width: 52rem; border-top: 1.5px solid var(--ink); }
.faq details { border-bottom: 1px solid var(--line); }
.faq summary {
  list-style: none; cursor: pointer;
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  padding: 20px 4px; font: 700 1.15rem/1.3 var(--font-display); letter-spacing: -0.01em;
}
.faq summary::-webkit-details-marker { display: none; }
.faq summary .plus { flex: none; width: 30px; height: 30px; border-radius: 50%; border: 1.5px solid var(--ink); display: grid; place-items: center; transition: transform .2s ease; }
.faq details[open] summary .plus { transform: rotate(45deg); background: var(--ink); color: var(--bg); }
.faq summary:hover { color: var(--accent-text); }
.faq .answer { padding: 0 4px 22px; color: var(--muted); max-width: 44rem; display: grid; gap: 10px; }
.faq .answer strong { color: var(--ink); }

/* ---------- CTA + form ---------- */
.cta-band { background: var(--accent); color: var(--on-accent); }
.cta-band .wrap { display: grid; gap: clamp(36px, 5vw, 56px); padding-block: clamp(56px, 8vw, 104px); }
@media (min-width: 960px) { .cta-band .wrap { grid-template-columns: 0.9fr 1.1fr; align-items: start; } }
.cta-copy { display: grid; gap: 18px; min-width: 0; }
.cta-copy h2 { color: var(--on-accent); }
.cta-copy p { font-size: var(--step-1); line-height: 1.5; opacity: .92; max-width: 30rem; }
.cta-copy .eyebrow { color: var(--on-accent); opacity: .85; }
.cta-copy a { color: var(--on-accent); }

.demo-form {
  background: var(--surface); color: var(--ink);
  border-radius: 18px; padding: clamp(20px, 3vw, 32px);
  display: grid; gap: 16px; min-width: 0;
  box-shadow: 0 30px 60px -30px rgba(0, 0, 0, 0.45);
}
.demo-form fieldset { border: 0; padding: 0; margin: 0; min-width: 0; }
.demo-form legend { font: 600 0.78rem/1 var(--font-mono); letter-spacing: .1em; text-transform: uppercase; color: var(--muted); margin-bottom: 10px; padding: 0; }
.intent { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.intent label { position: relative; display: grid; gap: 2px; padding: 12px 14px; border: 1.5px solid var(--line); border-radius: 12px; cursor: pointer; }
.intent label b { font-size: 0.98rem; }
.intent label span { font-size: 0.8rem; color: var(--muted); line-height: 1.35; }
.intent input { position: absolute; opacity: 0; width: 1px; height: 1px; }
.intent label:has(input:checked) { border-color: var(--accent); background: var(--accent-soft); }
.intent label:has(input:focus-visible) { outline: 3px solid var(--accent); outline-offset: 2px; }
.field-row { display: grid; gap: 16px; }
@media (min-width: 560px) { .field-row { grid-template-columns: 1fr 1fr; } }
.field { display: grid; gap: 6px; min-width: 0; }
.field label { font-weight: 600; font-size: 0.92rem; }
.field label .opt { font-weight: 400; color: var(--muted); }
.field input, .field select, .field textarea {
  width: 100%; font: 400 1rem/1.4 var(--font-body); color: var(--ink);
  background: var(--bg); border: 1.5px solid var(--line); border-radius: 10px; padding: 12px 14px; min-height: 48px;
}
.field textarea { min-height: 96px; resize: vertical; }
.field input:focus, .field select:focus, .field textarea:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
.hp { position: absolute !important; left: -9999px !important; }
.form-foot { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px; }
.form-foot small { color: var(--muted); font-size: 0.82rem; max-width: 22rem; }
.form-status { font-size: 0.92rem; padding: 12px 14px; border-radius: 10px; background: var(--accent-soft); color: var(--ink); }

/* ---------- footer ---------- */
.site-footer { padding-block: 48px 40px; border-top: 1px solid var(--line); }
.site-footer .wrap { display: grid; gap: 28px; }
@media (min-width: 820px) { .site-footer .wrap { grid-template-columns: 1.2fr 1fr; align-items: end; } }
.foot-brand { display: grid; gap: 10px; }
.foot-brand p { color: var(--muted); font-size: 0.95rem; max-width: 30rem; }
.foot-links { display: flex; flex-wrap: wrap; gap: 10px 24px; justify-content: flex-start; font-size: 0.95rem; }
@media (min-width: 820px) { .foot-links { justify-content: flex-end; } }
.foot-links a { color: var(--ink); }
.foot-meta { grid-column: 1 / -1; display: flex; flex-wrap: wrap; justify-content: space-between; gap: 12px; padding-top: 20px; border-top: 1px dashed var(--line); font: 500 0.78rem/1.5 var(--font-mono); color: var(--muted); }

/* ---------- legal pages ---------- */
.legal { padding-block: clamp(40px, 6vw, 80px); }
.legal .wrap { max-width: 760px; display: grid; gap: 20px; }
.legal h1 { font-size: var(--step-3); }
.legal h2 { font-size: var(--step-1); margin-top: 16px; letter-spacing: -0.01em; }
.legal p, .legal li { color: var(--muted); }
.legal ul { margin: 0; padding-left: 1.2em; display: grid; gap: 6px; }
.draft-banner {
  display: flex; gap: 12px; align-items: flex-start;
  background: var(--soon-bg); color: var(--soon-fg); border-radius: 12px; padding: 14px 16px;
  font-weight: 600;
}

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { transition: none !important; animation: none !important; }
  .ticket { transform: none; }
}

/* ---------- mascot ---------- */
.ticket-holder { position: relative; width: min(100%, 380px); padding-bottom: 8px; }
.ticket-holder .ticket { width: 100%; padding-bottom: 64px; }
.ticket-foot span { max-width: 52%; }
.hero-mascot img {
  position: absolute; z-index: 2;
  width: clamp(124px, 34vw, 176px); height: auto;
  right: -12px; bottom: -36px;
  transform: rotate(-4deg);
  filter: drop-shadow(0 10px 18px rgba(30, 20, 5, 0.25));
}
@media (min-width: 960px) { .hero-mascot img { right: -64px; bottom: -48px; } }
.agent-mascot { flex: none; display: block; }
.agent-mascot img { width: 88px; height: 88px; display: block; }
.flag-head { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 8px 32px; margin-bottom: clamp(36px, 5vw, 56px); }
.flag-head .section-head { margin-bottom: 0; flex: 1 1 30rem; min-width: 0; }
.flag-mascot img { width: clamp(120px, 20vw, 220px); height: auto; display: block; filter: drop-shadow(0 14px 24px rgba(0, 0, 0, 0.3)); }
@media (max-width: 640px) { .flag-head { flex-direction: column-reverse; align-items: flex-start; } }